Contact
Any questions regarding the Leiden University Libraries or our services?
Extensive information can be found per target group (students, staff, researchers, and guests) via the main menu.
Below you can find an overview of the most requested topics and frequently asked questions. For general questions, you can also contact Delphi, the chatbot.
Locations and organisation
Addresses and opening hours
Addresses, contact information and opening hours for all locations of the Leiden University Libraries can be found here.
Library organisation and management
An overview of the library organisation and contact information for management.
Here you can also find an overview of the library staff.
Using the library
Access and library card (LU-Card)
Visitors with a valid library account and LU-Card (library card) have access to the libraries and may use study spaces subject to certain conditions.
To ensure there are sufficient study spaces available for students at Leiden University, some admission rules apply.
There is also an overview of remote access possibilities.
Reading and borrowing
Here you can find an overview of information regarding borrowing and reading our materials. Details on our delivery schedule and on renewals and returns can be found on the indicated pages.
Special Collections
Our curators from the Special Collections are happy to assist you with questions regarding our unique physical and digital collections of old prints, manuscripts, archives, photographs, prints, and drawings.
Do you want to contact us directly? Call on business days: 071-5272857 / +31715272857.
Questions can also be submitted via the contact form.
Advice and Support
Subject-specific questions and library skills
Do you have subject-specific questions or need support with writing a systematic review? Contact our subject-librarians and medical information specialists.
This service is available to all students and staff at Leiden University.
For help with library skills, please contact the education information specialists.
Open Access, data management, research support
The Centre for Digital Scholarship supports and facilitates Open Access, data management, and other forms of Digital Scholarship within Leiden University.
Suggestions, donations or feedback
Acquisition suggestions
Is a publication missing from the Leiden University Library collections? Submit a request to purchase books. This option is only available to students and staff of Leiden University.
Donations
Do you have books, manuscripts, or other materials that you are thinking of donating to the library? Please contact us.
Feedback
Use the feedback form for suggestions, compliments, or complaints about our services.
We want all library services to be of high quality, accessible, and easy to use. To achieve this, we need your help.
Unable to find an answer to your question?
We are ready to answer questions about the library and our services. Feel free to contact us.
Ask a librarian